About Great Scott Plumbing & Heating

Worcester Bosch accredited plumbing and heating led by Scott Brooks

About Scott Brooks

Behind the branding: I am Scott, and growing up in the 80s I loved my movies and the nostalgia. Back to the Future was up there in my top 5 films and, already owning a Hoverboard, the company name just flowed. Yes, there is a working Flux Capacitor in the front of the van.

How it all started: I have been doing this almost 20 years. I started as an apprentice with OCO and worked up the ranks. Around six years ago I branched out on my own to keep the high standards I had built, putting me and my customers first.

Local and proud: I have lived in Bexleyheath my entire life and love working locally to give the best personal service possible.

Built on hard work: I am always available and work some long hours to make sure I get to everyone. It is only me in the company. I never want to dilute the quality of workmanship by employing other people, so customers take comfort knowing I handle every job from start to finish with an impeccable finish.

Awards and sponsorship: I am a proud ambassador for all Talon products. I have won Install of the Month twice for Gas App UK, and my biggest achievement was in 2025 making the final for HPM Bathroom and Shower Installer of the Year, going up against full companies with teams as a one-man operation.

Why people choose me: locally I get stopped a lot because of the Back to the Future van and branding. Most of my work comes from recommendations, a superior high finish, and reasonable prices, the personal touch of a local installer rather than a big company.

Custom and themed boilers: if you check the site or Instagram you will see I have done a lot of custom installs, from a Cobra Kai Dojo boiler to a boiler mounted on a mirror. Some are simply smart and polished where customers want the boiler on show. With a big background in art and graphics I love doing these, so ask me anything about a custom install when you call.

AVAILABILITY 24 hours
OWNER Scott Brooks
BASED IN Bexleyheath, Kent
COVERAGE Kent and South East London
SPECIALISMS Boilers, bathrooms, plumbing
Scott Brooks, Owner, Great Scott Plumbing & Heating

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Frequently Asked Questions

General Questions

What areas do you cover?

We cover Bexleyheath, wider Kent and South East London. Most jobs are within a 30-minute drive of Bexleyheath.

Are you available outside standard hours?

Yes. Great Scott Plumbing & Heating operates as a 24-hour business, with planned and urgent jobs both supported.

How do I book a job?

Call 07932 994499, send an email, or message us on WhatsApp. Scott will respond directly.

How do you price your jobs?

Pricing depends on the service. General plumbing starts from £80 plus materials, and larger installs are quoted after review.

Are you qualified for boiler work?

Yes. Scott is a Worcester Bosch accredited installer and carries out boiler work to manufacturer standards.

What boiler brand do you prefer to install?

I am an accredited Worcester Bosch installer, so I can offer extended guarantees on the range. In my view they are the best boiler and back-up service on the market. I will fit other brands too if you prefer.

How long does a typical boiler change take?

Combi for combi: usually 1 day. System boiler or heating-only swap: 1 day. Conversion to a combi: 2 days or more depending on pipework changes.

How long is the boiler guarantee?

All Worcester ranges, depending on model: 1000 range 5 year guarantee, 2000 range 7 year guarantee, 4000 and CDI range 10 year guarantee, 8000 range 12 year guarantee.

Can you help me choose the right boiler?

Yes. Scott reviews your property and usage before recommending the right system type and size.

What is the typical cost of a new boiler?

Typical pricing is £2,000 to £5,000. The range is wide because a lot depends on the system type, location, flue routing and pipework changes.

Do you also install custom or themed boilers?

Yes. From a Cobra Kai Dojo boiler to an install on a mirror, I love doing custom and themed installs. With a background in art and graphics, this is the part of the job I enjoy most. Have a look at the Instagram for examples, and feel free to ask any question.

Is annual boiler servicing required for my guarantee?

In most cases, yes. Annual servicing is usually required to keep manufacturer guarantees valid.

What does a boiler service include?

Safety and performance checks, condition review, control checks and practical recommendations based on what we find.

How much does a service or breakdown visit cost?

Typical pricing is £80 to £160 depending on job details. Clear pricing is given before the work begins.

Do you cover urgent boiler breakdowns?

Yes. The business operates 24 hours and responds as quickly as possible across Bexleyheath, Kent and South East London.

Will you advise whether repair or replacement is better?

Yes. Scott gives clear guidance on the value of a repair versus a new install for your specific boiler.

How long does a full bathroom installation take?

Most projects are completed in around 2 to 3 weeks, including planning, fitting and finishing.

What is the expected budget for a full bathroom?

Typical budgets are £12,000 to £25,000 depending on design, specification and the scope of work needed.

Do you handle design as well as fitting?

Yes. Scott manages full design planning and project completion as one coordinated service.

Will I deal with one contractor throughout?

Yes. You have one main contact from quote through to completion, with no multi-trade coordination on your side.

Can you help choose products and layout options?

Yes. Scott provides practical guidance on fittings, layout and finish options based on your space and budget.

Do you take on small plumbing jobs?

Yes. No job is too small, from minor leaks and tap fixes through to larger plumbing work.

What is your minimum plumbing charge?

General plumbing starts from £80 plus materials. Final pricing depends on the scope of the job.

Do you cover power flushing?

Yes. Power flushing is part of our general plumbing services and is often paired with radiator or boiler work.

Can you give a quote before work begins?

Yes. Clear pricing guidance is given before work starts, with no surprises on the final invoice where possible.

Do you only cover Bexleyheath?

No. Coverage includes Bexleyheath, wider Kent locations, and South East London.